Frequently Asked Questions.
01. The order
What makes TORCH Disposable Vapes different?
TORCH vapes are designed for convenience and affordability, offering premium cannabis oil in a ready-to-use format. No charging or refills—just open and enjoy!
How long does shipping take?
We offer fast and free shipping on all orders. Expect your delivery within 3-5 business days.
02. Shipment
Do you offer a money-back guarantee?
Yes! We offer a 30-day money-back guarantee on all our products, no questions asked. If you’re not satisfied, contact us at returns@torchdisposablevape.us.
What’s the best way to use a disposable vape?
Simply inhale to activate the device! No buttons or settings—just smooth, flavorful hits every time.
How do I return a product?
Contact our support team at returns@torchdisposablevape.us within 30 days of your purchase, and we’ll guide you through the return process.
03. The order
When placing the order, a day of shipment is indicated. After the order has been placed, the same delivery time will also be stated on the order confirmation. It is therefore never possible that during the order, the shipping day on the website, is different than on the order confirmation.
04. Returns, exchanges and complaints
When placing the order, a day of shipment is indicated. After the order has been placed, the same delivery time will also be stated on the order confirmation. It is therefore never possible that during the order, the shipping day on the website, is different than on the order confirmation.
Still have questions? Contact us at sales@torchdisposablevape.us or call us at +1 (610) 719-3376.